Synacor is a dynamic, fun and exciting company. Jeans and t-shirts are typical office attire, even for the executives. Flexible work hours accommodate employees with special scheduling needs, early risers and those who need a little caffeinated kick-start each morning. Synacor's headquarters are located along Buffalo's waterfront and the Erie Basin Marina. Taking a few minutes to stretch your legs is as easy as walking the 1,000 feet or so to the water. Working from our beautiful lakefront gazebo, makes it easy to spend a little time outside while still being productive. We are looking for great people to join our team and be given the freedom to do the work they were hired to do.

We are seeking a Director of Value Added Services that will facilitate product development, engineering and technical oversight for all Premium Service products.

Duties and Responsibilities:
• Work closely with the executive team to define the overall strategy on Value Added Services (VAS) and lead a team of product managers and engineering staff to deliver compelling premium services product offerings
• Understand the business strategy around value added services in the Internet Service Provider space, create business cases and communicate them to internal and external stakeholders
• Combine the business strategy for premium services with an assessment of user needs and define the product strategy for value added services/products that can be monetized in free-mium model and/or effective tiering with high speed internet connections
• Define novel monetization models for all web products and negotiate contracts with outside vendors and other business partners
• Work with Marketing on the development on strategies to more effectively merchandize value added service products
• Develop key performance metrics reports for premium services
• Identify end to end process improvements for online sales and product fulfillment of value added service products
• Other duties as assigned

What you’ll need to bring to the table:
• Bachelor's Degree in Computer Science, MBA preferred
• 8+ years of web product development experience in the Internet space, experience working with MSO's is a plus
• Working knowledge of financial modeling, including in-depth knowledge of building business requirement documents and business cases
• Prior experience negotiating contracts and business agreements with external vendors
• Has a deep understanding of monetization models for value added service products
• Proven experience as a product manager with a technical background or as a strong technology leader with a product focused thought process; the ideal candidate's experience should include leading teams of product development managers and engineers
• Must possess excellent intellectual and analytical problem solving and decision making skills to identify effective long-term strategies
• Hands on experience on scrum is an additional bonus
• Excellent interpersonal and communication skills including presentation skills
• High performance teams and a strong team player
• Commitment to company values

What we’ll bring to the table:
• 100% Company paid benefits (health, dental, vision) for all employees and eligible dependents
• Competitive compensation
• 25 cent vending machines
• Free Spot coffee, popcorn and cappuccino
• Award winning company culture
• Relocation to beautiful Western New York
• Casual dress and flexible environment
• Generous paid time off
• The opportunity to make a difference!

To apply please visit our website; www.synacor.com/jobs





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